Privacy Policy
This Privacy Policy explains how ChickenRoad handles information that can be linked to you when you use our games, websites, and related services operated by TB Surfing. We created it to give you a clear view of what data we collect and how it is used within the Chicken Road project. When you visit our pages, open our apps, or interact with support, some technical details are recorded automatically. Other details appear only when you choose to share them, for example by sending us a message or filling in a form. The goal of this document is to help you understand these flows of information without drowning you in legal terms. By reading it you stay informed about your rights, your options, and the limits on what we do with your data.
Brief description of the purpose of the privacy policy
Our privacy policy exists to set out in one place how data around ChickenRoad is treated across the different parts of our service. It explains what kinds of information we collect, how long we keep it, and which partners help us run the site smoothly. The document also shows which parts of the data processing are essential for the service to function and which parts are based on your explicit consent. We want you to be able to scan this policy and quickly understand the main ideas even if you are not a lawyer. Whenever we make a meaningful change to how we work with data, this privacy policy is the first place we update so that the description stays accurate.
Use of collected information: to improve the site, optimize performance and analyze data
We use information connected to ChickenRoad to understand how our site and services are performing and what we should improve next. Technical data such as device type, browser, and interaction logs helps us see where pages freeze or fail inside Chicken Road during normal use. Aggregated statistics may show, for example, which game modes are popular or which features are rarely used in ChickenRoad sessions. Based on this information we refine the interface, adjust content, and test new ideas in limited rollouts. Where possible, we work with trends and summaries rather than focusing on individual users. This way we can keep improving the experience while reducing the amount of personal data that is necessary. Below are some of the main ways in which this information is used in practice.
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We track aggregated gameplay statistics within ChickenRoad to see which features people enjoy most.
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Performance metrics around loading times for Chicken Road help us detect technical issues early.
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Error logs and security alerts collected on ChickenRoad allow us to diagnose bugs and protect the service.
Where we rely on third party analytics tools, they process information only on our instructions and for the same improvement goals that guide Chicken Road itself. We avoid using analytics in areas where it would add little value to you as a player or visitor of ChickenRoad. Data that is no longer needed for troubleshooting or statistics is either deleted or turned into anonymous reports. These reports may be stored for longer periods because they no longer allow us to single out a specific person. If at any point you decide that certain types of analytics are not comfortable for you, you can usually disable them via your browser settings or the controls provided in our products.
Description of measures taken to protect personal data
Protecting information connected to ChickenRoad is an ongoing process rather than a single action. We apply a mix of technical and organizational safeguards to keep your details as secure as is reasonably possible within our infrastructure for Chicken Road. Access to personal data is limited to team members who genuinely need it for their work. Systems are updated on a regular basis to reduce the risk from known vulnerabilities. We also review our internal procedures from time to time to confirm that collected data is not accessible to more people than necessary. If we ever detect a significant incident involving personal data, we will assess its scope and take steps required by applicable law to reduce harm. The key safeguards currently in place can be grouped into several areas.
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Limiting who within the team can access live systems linked to ChickenRoad and logging that access carefully.
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Using industry standard encryption methods to protect data in transit between your device and Chicken Road.
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Separating personal data from analytical datasets wherever practical so that reports about ChickenRoad do not expose individuals.
Despite these measures we cannot promise that any system is completely immune to misuse or technical failure, but we do work to minimize these risks in the context of ChickenRoad. When we share data with service providers for hosting, analytics, or support, we ask them to apply appropriate security standards to information we share with them. They are not allowed to use this data for their own marketing or for purposes beyond what we agreed. Where required, we sign written agreements that describe how long they may keep the data and what happens when our cooperation ends. You can contact us if you want to know more about the protections in place for a particular area of our service.
Use of cookies
When you visit our site or services connected with ChickenRoad, small text files known as cookies may be stored on your device. Some cookies are necessary to keep you logged in or remember your language preferences across different sections of Chicken Road and related areas. Others help us understand how people move through ChickenRoad so we can see which pages are confusing or slow. Certain cookies come from partners that provide analytics or embedded content and they may recognize your browser across different sites. You can usually manage or block cookies through your browser settings, but parts of the service might not work as expected afterwards. We try to rely on concise and descriptive cookie notices so you can make informed choices without being overwhelmed.
Users’ ability to view, change, or delete their personal information
Depending on how you interact with ChickenRoad, you may have access to an account area or in game profile where certain details can be viewed and edited directly. Where this is available, you can update basic information such as your display name, contact details, or preferences tied to Chicken Road without needing to contact support. If you believe that information we hold about you is inaccurate, you can ask us to correct it and we will respond in line with applicable privacy rules. In some cases you can also request that certain data be deleted or that we restrict how we use it. These rights may be limited if the data is required for legal reasons or for resolving disputes, but we will always explain the main reasons if we cannot fully meet a request. To exercise these options you can use the tools built into our services or reach out using the contact details provided below.
Contact information
If you have questions about how ChickenRoad handles your data or want to exercise any of your privacy rights, you can get in touch with us directly. The primary way to contact our team is by email at contact@tbsurfing.com, which is monitored for issues related to the services we operate. When you write to us, please include enough detail so we can identify your account or explain the situation clearly. We may ask for additional information only when it is needed to confirm your identity or understand your request. Messages connected to privacy topics are treated with priority and stored only as long as necessary to handle the issue. You are also free to reach out more than once if you have follow up questions or want to check on a previous request.
Effective Date
This version of the privacy policy for ChickenRoad takes effect on 17 December 2025 and stays in force until it is replaced by a new version. Whenever we make significant changes, we will update the date at the top of the document and highlight the new version in areas of Chicken Road where you would reasonably expect to find it. Previous versions may be kept for a limited time so that users can see how our approach has evolved. Continued use of our services after a change means that you accept the updated wording, provided that the changes remain within the scope of the activities described here. If you do not agree with important updates, you can stop using the relevant services and contact us to explore your options. Keeping this date visible is one of the ways we stay transparent about how your information is handled over time.
